Shipping policy
Shipping Policy for Caramel Beauty
Welcome to Caramel Beauty! Below you will find all the details about our shipping policy. If you have any questions, feel free to contact us at [insert contact email].
Processing Time
• Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping Method Estimated Delivery Time Cost
Standard Shipping (U.S.) 3–7 business days Calculated at checkout
Expedited Shipping (U.S.) 2–3 business days Calculated at checkout
International Shipping 7–21 business days Calculated at checkout
Note: Delivery times are estimates and may vary depending on your location and circumstances beyond our control, such as customs delays for international orders.
Order Tracking
Once your order has shipped, we’ll provide a tracking number via email so you can follow its journey.
Shipping Restrictions
• We currently ship within the U.S. and to select international locations.
• Some items, such as candles, body butters, or other temperature-sensitive products, may be unavailable for shipping to certain regions during extreme weather conditions to ensure product quality.
Customs, Duties, and Taxes
• For international orders, customers are responsible for any customs and import taxes that may apply. Caramel Beauty is not responsible for delays caused by customs.
Lost or Damaged Packages
• If your package is lost or arrives damaged, please contact us immediately at [insert contact email] with your order number and any r elevant details.
• We will work with the shipping carrier to resolve the issue as quickly as possible.
Returns & Exchanges
For details on returns and exchanges, please review our [Return Policy](link to your return policy).
Thank you for choosing Caramel Beauty. We’re committed to delivering your orders with care!